TREND WATCH
Valuable insights on how businesses are meeting today’s unique challenges.
Obviously, 2020 has unfolded a bit differently than any of us expected. And as we navigate today’s landscape together, Margherita is committed to continue offering a wide variety of versatile products, solutions and menu inspirations to help operators. Please feel free to contact us at any time to assist with any unique challenges you may be experiencing. We recently launched a new web page dedicated to sharing helpful resources.
Please visit: SmithfieldCulinary.com/Here-For-You.
The State of the Restaurant Nation:
A Snapshot of Today
These past few months have been tough for everyone…including those in the restaurant industry. There have been many layoffs and furloughs of staff, permanent closures, and restaurants limiting their services to carryout or delivery only. However, restaurant operators do have hope for the near future.
Slowly, in the summer months, local and state governments have started to open up restaurants again, slowly and cautiously. Depending on the state, some have allowed for limited outdoor al fresco–style seating to return while others allow for seating inside their establishment at full capacity. Regardless, more and more customers are willing and excited to go out to eat and restore a sense of normalcy.
At Margherita, we will continue to provide consistent and flavorful meat products that all of your customers can appreciate. We have the products and the insights to help inspire you to offer delicious food for everyone.
From full-service, limited-service and fast-casual restaurants, to coffee shops and catering, Margherita is here for you.
What Do Restaurants Need to Do? Strategies for Success
Great-tasting food has always ranked as a number one reason why people choose a restaurant.
Today, while taste still remains a major factor, cleanliness and sanitation have exceeded it.
Current Top Reasons GuestsChoose Restaurants:1
Hint! Showing off overt cleanliness both in-store and on social media is a great way to let people feel more comfortable and open to eating at your establishment.
Perceived Safest Features: 2
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- Outdoor Seating
- Contactless Drive-Through
- Prepared Foods (Delis)
In addition to cleanliness, people also feel it is important to give back to restaurants and aid restaurant workers affected.
Top causes customers would support: 3
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- Providing paid time off for sick staff – 65%
- Providing meals or funding to restaurant staff who have been furloughed or terminated – 62%
- Supporting local food banks to help feed homeless and those in need – 60%
- Increasing wages/giving bonuses to staff who are working during the crisis – 52%
The road back to normalcy
Quite simply, as customers and restaurants slowly make their way back to normal, safety will remain a key factor. Making guests feel that their well-being and peace of mind is a first and foremost concern of operators you will make them feel more comfortable. In turn, this will help build and grow your business.
Most Missed Meals. What Consumers Are Craving.4
As restaurants slowly reopen, people are craving dishes that they missed most. But, these are not just any dishes. People have grown tired of eating the same food at home and miss their old familiar favorites badly. Customers generally choose to order a familiar favorite first and also prefer indulgentfoods over healthier fare. In addition:
- 33% ARE CRAVING A SPECIFIC DISH FROM A CERTAIN RESTAURANT
- 33% ARE CRAVING A SPECIFIC DISH FROM A CERTAIN RESTAURANT
- 32% WANT VARIETY, MORE OPTIONS THAN THEY HAVE AT HOME
- 30% ARE CRAVING DISHES THAT ARE HARD TO MAKE AT HOME
- 22% ENJOY THE OPPORTUNITY TO BE ABLE TO ORDER THEIR OWN DISH
- 21% WANT ETHNIC FOODS AND FLAVORS
What is on the Menu?
Molto Meat Flatbread Pizza
The Cheesecake Factory
This Cheesecake Factory selection features prosciutto, sausage, house-made meatball, pepperoni and smoked bacon with Parmesanm cheese, mozzarella and tomato sauce.
XOCO
![](https://smithfieldculinary.com/margherita/wp-content/uploads/Torta-Ahogada.jpg)